Custom Product Requests: Please contact us at Info@Recoverymmj.com

Recovery MMJ stands behind our products 100%. Unopened products can be returned 15 days from receipt of the purchased product based on criteria within this policy. Unfortunately, sale items cannot be returned or exchanged except if defective or damaged. After 15 days, we cannot offer a refund or an exchange. To be eligible for either a refund or an exchange, your item must be in the original packaging, unused and in the same or like new condition when you received it. Please provide a receipt for proof of purchase to receive a full refund.

Once your return is received and inspected, we will send you an email notifying you of the status of your return. If it is approved, then your refund will be processed, and a credit will automatically be applied towards the original method of payment. In the case of an exchange, only defective or damaged products will be replaced for the exact same product or products. If damaged was caused through shipping, You will need to provide detailed information for any product damaged and photo proof during shipping within that time frame.

Send an email to Info@RecoveryMMJ.com and a reponse email with address details will be sent as soon as possible. 

 

*Please note, we do not offer refunds on wholesale, Private or White label orders. 

If you don’t receive a refund, first check with your credit card or bank account. There is a 3-5 business day processing time before a refund is posted. If you have checked with your credit card company or bank and have not received your refund, please contact us at Info@RecoveryMMJ.com

Sincerely,

Recovery MMJ